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Customer Data Support

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Job Description

We are looking for a detail-oriented and tech-savvy Customer Data Support professional to join our growing team. In this role, you will assist with maintaining and updating customer data records, resolving data-related issues, and supporting various departments with accurate customer information. 

This is a great entry-level opportunity for someone with strong attention to detail and an interest in data and customer support.


 

Key Responsibilities:

  • Maintain and update customer information across internal systems and databases
  • Assist in identifying and correcting data discrepancies or errors
  • Respond to internal and external inquiries regarding customer data
  • Ensure the accuracy and completeness of customer profiles
  • Support the data team in cleaning, validating, and enriching customer datasets
  • Work closely with customer service, sales, and marketing teams to ensure consistent and up-to-date customer information
  • Generate reports and summaries as requested by management
  • Follow data security and privacy protocols at all times
  • Assist with other administrative or support tasks as needed


Requirements:

  • Master's degree or equivalent; relevant coursework or certification in data entry, administration, or IT is a plus
  • Basic understanding of data management principles
  • Experience with Microsoft Excel or Google Sheets; familiarity with CRM systems 
  • Excellent attention to detail and accuracy
  • Strong communication and problem-solving skills
  • Ability to work independently and manage time effectively
  • Willingness to learn and adapt in a fast-paced environment


What We Offer:

  • Training and mentorship in data support and CRM systems
  • A collaborative and supportive team environment
  • Career growth opportunities in data, customer support, or operations


Do you have the necessary skills and experience for this role?

For more information or to submit your application, email admin@otech.com.mt or call us on 21805496.

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We are looking for people with passion, integrity and a desire to learn and work hard for themselves and their team. Please feel free to search our current job openings. No position currently open in your field? Sign up for our talent pool and we will consider your application when new opportunities arise. 

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