Customer Data Support

We are looking for a detail-oriented and tech-savvy Customer Data Support professional to join our growing team. In this role, you will assist with maintaining and updating customer data records, resolving data-related issues, and supporting various departments with accurate customer information. This is a great entry-level opportunity for someone with strong attention to detail and an interest in data and customer support.

Key Responsibilities:

• Maintain and update customer information across internal systems and databases
• Assist in identifying and correcting data discrepancies or errors
• Respond to internal and external inquiries regarding customer data
• Ensure the accuracy and completeness of customer profiles
• Support the data team in cleaning, validating, and enriching customer datasets
• Work closely with customer service, sales, and marketing teams to ensure consistent and up-to-date customer information
• Generate reports and summaries as requested by management
• Follow data security and privacy protocols at all times
• Assist with other administrative or support tasks as needed

Requirements:

• High school diploma or equivalent; relevant coursework or certification in data entry, administration, or IT is a plus
• Basic understanding of data management principles
• Experience with Microsoft Excel or Google Sheets; familiarity with CRM systems 
• Excellent attention to detail and accuracy
• Strong communication and problem-solving skills
• Ability to work independently and manage time effectively
• Willingness to learn and adapt in a fast-paced environment

What We Offer:

• Training and mentorship in data support and CRM systems
• A collaborative and supportive team environment
• Career growth opportunities in data, customer support, or operations

Do you have the necessary skills and experience for this role?

For more information or to submit your application, email admin@otech.com.mt or call us on 21805496.